Customer Assistance
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
TheDisputeSettlementBoardis:
•
•
anindependent,third-partyarbitrationprogramforwarrantydisputes.
availablefreetoownersandlesseesofqualifyingFordMotorCompany
vehicles.
TheDisputeSettlementBoardmaynotbeavailableinallstates.Ford
MotorCompanyreservestherighttochangeeligibilitylimitations,modify
proceduresand/ortodiscontinuethisservicewithoutnoticeandwithout
incurringobligationsperapplicablestatelaw.
What kinds of cases does the Board review?
Unresolvedwarrantyrepairconcernsorvehicleperformanceconcernsas
onFordandLincolnMercurycarsandFordandLincolnMercurylight
truckswhicharewithinthetermsofanyapplicablewrittennewvehicle
warrantyareeligibleforreview,exceptthoseinvolving:
•
•
•
anon-Fordproduct
anon-Forddealership
salesdisputesbetweencustomeranddealerexceptthoseassociated
withwarrantyrepairsorconcernswiththevehicle’sperformanceas
designed
•
•
arequestforreimbursementofconsequentialexpensesunlessa
serviceorproductconcernisbeingreviewed
itemsnotcoveredbytheNewVehicleLimitedWarranty(including
maintenanceandwearitems)
•
•
•
allegedpersonalinjury/propertydamageclaims
casescurrentlyinlitigation
vehiclesnotusedprimarilyforfamily,personalorhouseholdpurposes
(exceptinstateswheretheDisputeSettlementBoardisrequiredto
reviewcommercialvehicles)
•
vehicleswithnon-U.S.warranties
ConcernsareineligibleforreviewiftheNewVehicleLimitedWarranty
hasexpiredatreceiptofyourapplicationand,incertainstateseligibility
isdependentuponthecustomer’spossessionofthevehicle.
Eligibilitymaydifferaccordingtostatelaw.Forexample,seetheunique
brochuresforCalifornia,WestVirginia,GeorgiaandWisconsin
purchasers/lessees.
231
2005
Escape(204)
OwnersGuide(post-2002-fmt)
USA(fus)
| Categories | Ford Escape Manuals, Ford Manuals |
|---|---|
| Model Year | 2005 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
(2 votes, average: 5 out of 5)
Automotive readers have rated 2005 Ford Escape Owners Manual 5.0 out of 5.0 based on 2 product reviews. I am waiting to receive the Manuel now . I hope it comes in a timely manner. Good so far.
I am waiting to receive the Manuel now . I hope it comes in a timely manner. Good so far.