Customer assistance
GETTING ROADSIDE ASSISTANCE
Tofullyassistyoushouldyouhaveavehicleconcern,Fordoffersa
complimentaryroadsideassistanceprogram.Thisprogramisseparate
fromtheNewVehicleLimitedWarranty.Theserviceisavailable:
•
•
24–hours,sevendaysaweek
fortheBasicwarrantyperiod(Canada)orNewVehicleLimited
Warrantyperiod(U.S.)ofthreeyearsor60,000km(36,000miles),
whichevercomesfirstonFordandMercuryvehicles,andfouryearsor
80,000
km(50,000miles)onLincolnvehicles
IntheUnitedStates,youmaypurchaseadditionalroadsideassistance
coveragebeyondthisperiodthroughtheFordAutoClubbycontacting
yourFordorLincoln-Mercurydealer.
Roadsideassistancewillcover:
•
•
•
•
•
changingaflattire
jump-starts
lock-outassistance
fueldelivery
towingtothenearestFordofCanadaorFordMotorCompany
dealership,ortowingtoyoursellingdealershipifwithin56km(35
miles).Evennon-warrantyrelatedtows,likeaccidentsorgettingstuck
inthemudorsnow,arecovered(someexclusionsapply,suchas
impoundtowingorrepossession).
Using roadside assistance
Completetheroadsideassistanceidentificationcardandplaceitinyour
walletforquickreference.IntheUnitedStates,thiscardisfoundinthe
OwnerGuideportfoliointheglovecompartmentinFordvehiclesandis
mailedtoyouifyouownaMercuryorLincoln.InCanada,it’sfoundin
theRoadsideAssistancebookintheglovecompartment.
ToreceiveroadsideassistanceintheUnitedStatesforFordorMercury
vehicles,call1-800-241-3673orifyouownaLincolnvehicle,call
1–800–521–4140.
InCanadacall1–800–665–2006.
Shouldyouneedtoarrangeassistanceforyourself,Fordwillreimbursea
reasonableamount.Toobtaininformationaboutreimbursement,call
1-800-241-3673
intheUnitedStatesforFordorMercuryvehicles;orif
youownaLincolnvehicle,call1–800–521–4140.Call1–800–665–2006in
Canada.
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| Categories | Ford Escort Manuals, Ford Manuals |
|---|---|
| Document Type | Free Auto PDF Manual Download |
| Model Year | 1999 |
| Download File |
|
| Document File Type | |
| Publisher | ford.com |
| Wikipedia's Page | Ford Escort |
| Copyright | Attribution Non-commercial |
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