Mazda6_8W54-EA-06G_Edition1Page330
Tuesday,July2520061:54PM
Blackplate(330,1)
CustomerInformation andReporting SafetyDefects
CustomerAssistance
CustomerAssistance(Canada)
qSatisfactionReviewProcess
YourcompleteandpermanentsatisfactionisofprimaryconcerntoMazda.AllAuthorized
MazdaDealershaveboththeknowledgeandtoolstokeepyourMazdaintopcondition.In
ourexperience,anyquestions,problems,orcomplaintsregardingtheoperationofyour
Mazdaoranyothergeneralservicetransactionsaremosteffectivelyresolvedbyyour
dealer.Ifthecauseofyourdissatisfactioncannotadequatelybeaddressedbynormal
dealershipprocedures,werecommendthatyoutakethefollowingsteps:
qSTEP1:ContacttheMazdaDealer
Discussthematterwithamemberofdealershipmanagement.IftheServiceManagerhas
alreadyreviewedyourconcerns,contacttheownerofthedealershiporitsGeneral
Manager.
qSTEP2:ContacttheMazdaRegionalOffice
Ifyoufeelthatyoustillrequireassistance,askthedealerServiceManagertoarrangefor
youtomeetthelocalMazdaServiceRepresentative.Ifmoreexpedient,contactMazda
CanadaInc.RegionalOfficenearestyouforsucharrangements.RegionalOfficeaddress
andphonenumbersareshown(page9-6).
qSTEP3:ContacttheMazdaCustomerRelationsDepartment
Ifstillnotsubstantiallysatisfied,contacttheCustomerRelationsDepartment,Mazda
CanadaInc.,55VogellRoad,RichmondHill,Ontario,L4B3K5CanadaTEL:1(800)
263-4680.
ProvidetheDepartmentwiththefollowinginformation:
1.
2.
3.
Yourname,addressandtelephonenumber
Yearandmodelofvehicle
VehicleIdentificationNumber(VIN).Refertothe“VehicleIdentificationLabels”page
ofsection10ofthismanualforthelocationoftheVIN.
4.
5.
6.
7.
Purchasedate
Presentodometerreading
Yourdealer'snameandlocation
Thenatureofyourproblemand/orcauseofdissatisfaction
TheDepartment,incooperationwiththelocalMazdaServiceRepresentative,willreview
thecasetodetermineifeverythingpossiblehasbeendonetoensureyoursatisfaction.
9-4
FormNo.8W54-EA-06G
| Categories | Mazda 6 Manuals |
|---|---|
| Model Year | 2007 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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Automotive readers have rated 2007 Mazda 6 Owners Manual 4.5 out of 5.0 based on 2 product reviews. Glad I found this site. Purchased a 2007 mazda 6 for daughter with some issues. great resource.