2003 Ford Explorer Owners Manual

Customer Assistance
California Civil Code  Section 1793.22(b) presumes  that the manufacturer
has had a  reasonable number of  attempts to conform the  vehicle to its
applicable express warranties  if, within the  first 18 months of  ownership
of a new  vehicle or the  first 29,000 km (18,000  miles), whichever occurs
first:
1.
Two or more  repair attempts are  made on the same  nonconformity
likely to cause  death or serious  bodily injury OR
2.
defect or condition  that substantially impairs  the use, value or  safety of
the vehicle) OR
Four or more  repair attempts are  made on the same  nonconformity (a
3.
The vehicle is  out of service  for repair of nonconformities  for a total  of
more than 30  calendar days (not  necessarily all at one  time)
In the case  of 1 or  2 above, the consumer  must also notify  the
manufacturer of the  need for the  repair of the nonconformity  at the
following address:
Ford Motor Company
16800
Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
REPORTING SAFETY DEFECTS (U.S.  ONLY)
If you believe  that your vehicle  has
a defect which  could cause a  crash
or could cause  injury or death,  you
should immediately inform  the National Highway  Traffic Safety
Administration (NHTSA) in  addition to notifying  Ford Motor Company.
If NHTSA receives  similar complaints, it  may open an investigation,  and
if it finds  that a safety  defect exists in a  group of vehicles,  it may order a
recall and remedy  campaign. However, NHTSA  cannot become involved
in individual problems  between you, your  dealer, or Ford Motor
Company.
To contact NHTSA,  you may either  call the Auto Safety  Hotline toll-free
at 1–800–424–9393 (or  366–0123 in the  Washington D.C. area) or  write
to:
NHTSA
U.S. Department of  Transportation
Washington, D.C. 20590
You can also  obtain other information  about motor vehicle safety  from
the Hot-line.
215
2003
Explorer(exp)
OwnersGuide(post-2002-fmt)
USAEnglish(fus)
Product Specification
CategoriesFord Explorer Manuals, Ford Manuals
Model Year2003
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CopyrightAttribution Non-commercial
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Reb on Feb 18, 2013.