Customer Assistance
IntheUnitedStates,awarrantydisputemustbesubmittedtothe
DisputeSettlementBoardbeforetakingactionundertheMagnuson-Moss
WarrantyAct,ortotheextentallowedbystatelaw,beforepursuing
replacementorrepurchaseremediesprovidedbycertainstatelaws.This
disputehandlingprocedureisnotrequiredpriortoenforcingstate
createdrightsorotherrightswhichareindependentofthe
Magnuson-MossWarrantyActorstatereplacementorrepurchaselaws.
FORD EXTENDED SERVICE PLAN
Youcangetmoreprotectionforyournewcarorlighttruckby
purchasingFordExtendedServicePlan(FordESP)coverage.FordESP
isanoptionalservicecontractwhichisbackedbyFordMotorCompany
orFordMotorServiceCompany(intheU.S.)andFordofCanada(in
Canada).Itprovidesthefollowing:
•
Benefitsduringthewarrantyperioddependingontheplanyou
purchase(suchas:reimbursementforrentals;coverageforcertain
maintenanceandwearitems).
•
ProtectionagainstcoveredrepaircostsafteryourBumper-to-Bumper
Warrantyexpires.
YoumaypurchaseFordESPfromanyparticipatingFordandLincoln
MercuryandFordofCanadadealer.Thereareseveralplansavailablein
varioustime,distanceanddeductiblecombinationswhichcanbetailored
tofityourowndrivingneeds.FordESPalsooffersreimbursement
benefitsfortowingandrentalcoverage.
WhenyoubuyFordESP,youreceivePeace-of-Mindprotection
throughouttheUnitedStatesandCanada,providedbyanetworkof
morethan5,000participatingFordorLincolnMercuryandFordof
Canadadealers.
IfyoudidnottakeadvantageoftheFordExtendedServicePlanatthe
timeofpurchasingyourvehicle,youmaystillbeeligible.Sincethis
informationissubjecttochange,pleaseaskyourdealerforcomplete
detailsaboutFordExtendedServicePlancoverageoptions,orvisitthe
FordESPwebsiteatwww.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
TheDisputeSettlementBoardis:
•
•
anindependent,third-partyarbitrationprogramforwarrantydisputes.
availablefreetoownersandlesseesofqualifyingFordMotorCompany
vehicles.
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| Categories | Ford Focus Manuals, Ford Manuals |
|---|---|
| Model Year | 2003 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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