2003 Ford Focus Owners Manual

Customer Assistance
2.
defectorconditionthatsubstantiallyimpairstheuse,valueorsafetyof
thevehicle)OR
Fourormorerepairattemptsaremadeonthesamenonconformity(a
3.
Thevehicleisoutofserviceforrepairofnonconformitiesforatotalof
morethan30calendardays(notnecessarilyallatonetime)
Inthecaseof1or2above,theconsumermustalsonotifythe
manufactureroftheneedfortherepairofthenonconformityatthe
followingaddress:
FordMotorCompany
16800
ExecutivePlazaDrive
MailDrop3NE-B
Dearborn,MI48126
REPORTING SAFETY DEFECTS (U.S.  ONLY)
Ifyoubelievethatyourvehiclehas
adefectwhichcouldcauseacrash
orcouldcauseinjuryordeath,you
shouldimmediatelyinformtheNationalHighwayTrafficSafety
Administration(NHTSA)inadditiontonotifyingFordMotorCompany.
IfNHTSAreceivessimilarcomplaints,itmayopenaninvestigation,and
ifitfindsthatasafetydefectexistsinagroupofvehicles,itmayordera
recallandremedycampaign.However,NHTSAcannotbecomeinvolved
inindividualproblemsbetweenyou,yourdealer,orFordMotor
Company.
TocontactNHTSA,youmayeithercalltheAutoSafetyHotlinetoll-free
at1–800–424–9393(or366–0123intheWashingtonD.C.area)orwrite
to:
NHTSA
U.S.DepartmentofTransportation
Washington,D.C.20590
Youcanalsoobtainotherinformationaboutmotorvehiclesafetyfrom
theHotline.
153
Product Specification
CategoriesFord Focus Manuals, Ford Manuals
Model Year2003
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