2010 Cadillac STS Owners Manual

Chooseareputable  repairfacility thatusesquality
replacement parts.SeeCollision Partsearlierinthis
section.
Ifanotherparty'sinsurance  companyispayingforthe
repairs, youarenotobligated  toacceptarepair
valuation basedonthatinsurance  company's collision
policyrepairlimits,asyouhavenocontractual    limits
withthatcompany.Insuchcases,youcanhavecontrol
oftherepairandpartschoicesaslongascoststays
withinreasonable limits.
Iftheairbaghasinflated,   seeWhatWillYouSeeAfter
anAirbagInflates?  onpage259.
ManagingtheVehicleDamageRepair
Process
ReportingSafetyDefects
Intheeventthatyourvehiclerequires    damagerepairs,
GMrecommends thatyoutakeanactiveroleinits
repair.Ifyouhaveapre-determined   repairfacility of
choice,takeyourvehiclethere,orhaveittowedthere.
Specifytothefacility  thatanyrequired  replacement
collision partsbeoriginal equipment parts,eithernew
GenuineGMpartsorrecycled   original GMparts.
Remember,recycled partswillnotbecoveredbyyour
GMvehiclewarranty.
ReportingSafetyDefectstothe
UnitedStatesGovernment
Ifyoubelieve  thatyourvehicle hasadefectwhich
couldcauseacrashorcouldcauseinjuryor
death,youshouldimmediately  informtheNational
HighwayTrafficSafetyAdministration  (NHTSA) in
addition tonotifying General Motors.
Insurance paysthebillfortherepair,butyoumustlive
withtherepair.Depending  onyourpolicylimits,your
insurance companymayinitially valuetherepair
usingaftermarket parts.Discussthiswithyourrepair
professional, andinsistonGenuineGMparts.
Rememberifyourvehicleisleasedyoumaybe
obligated tohavethevehiclerepaired  withGenuineGM
parts,evenifyourinsurance   coverage doesnotpaythe
fullcost.
IfNHTSAreceives  similar complaints, itmayopen
aninvestigation, andifitfindsthatasafetydefect
existsinagroupofvehicles,   itmayorderarecall
andremedycampaign.  However,NHTSAcannot
becomeinvolved inindividual problems between
you,yourdealer,orGeneral   Motors.
8-14
Product Specification
CategoriesCadillac Manuals, Cadillac STS Manuals
Tags,
Model Year2010
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